Name: Sei Sham | 100% Cotton 600 Thread Count Luxury Pillow Sham | MATTEO
Brand: MATTEO
SKU: 500029
Price: 135.0 INR
Availability: InStock

Question 1

What are your shipping times and costs?

Accepted Answer

We offer free shipping on all orders above $50. Domestic deliveries typically arrive within 3-5 business days, while international shipping takes 7-14 business days.

Question 2

What is your return and exchange policy?

Accepted Answer

We accept returns within 30 days of delivery for unworn items in original packaging. Exchanges are processed free of charge, while returns are subject to a small restocking fee.

Question 3

Are your silver jewelry pieces tarnish-resistant?

Accepted Answer

Yes, all our silver jewelry is crafted with 925 Sterling Silver and coated with anti-tarnish protection. With proper care, our pieces maintain their shine significantly longer than untreated silver.

Question 4

Do you offer jewelry care instructions?

Accepted Answer

We provide detailed care instructions with every purchase. For silver jewelry, we recommend storing in airtight bags when not worn, avoiding contact with perfumes and chemicals, and cleaning with our specialized silver polishing cloth.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards, PayPal, Google Pay, Apple Pay, and bank transfers. All transactions are secured with industry-standard encryption for your safety.

Question 6

Do you provide certificates of authenticity?

Accepted Answer

Yes, all our silver jewelry comes with a certificate of authenticity verifying the 925 Sterling Silver purity. This certificate includes details about the craftsmanship and materials used.

Question 7

How do your prices compare to GIVA and other competitors?

Accepted Answer

Our pricing is competitive while maintaining superior craftsmanship and quality. We focus on offering exceptional value through direct-to-consumer sales, eliminating middleman markups that competitors often include.

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Sei Sham Single - Fig

Sei Sham Single - Fig

Frequently Asked Questions