What are your shipping times and costs?

We offer free shipping on all orders above $50. Domestic deliveries typically arrive within 3-5 business days, while international shipping takes 7-14 business days.

What is your return and exchange policy?

We accept returns within 30 days of delivery for unworn items in original packaging. Exchanges are processed free of charge, while returns are subject to a small restocking fee.

Are your silver jewelry pieces tarnish-resistant?

Yes, all our silver jewelry is crafted with 925 Sterling Silver and coated with anti-tarnish protection. With proper care, our pieces maintain their shine significantly longer than untreated silver.

Do you offer jewelry care instructions?

We provide detailed care instructions with every purchase. For silver jewelry, we recommend storing in airtight bags when not worn, avoiding contact with perfumes and chemicals, and cleaning with our specialized silver polishing cloth.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Google Pay, Apple Pay, and bank transfers. All transactions are secured with industry-standard encryption for your safety.

Do you provide certificates of authenticity?

Yes, all our silver jewelry comes with a certificate of authenticity verifying the 925 Sterling Silver purity. This certificate includes details about the craftsmanship and materials used.

How do your prices compare to GIVA and other competitors?

Our pricing is competitive while maintaining superior craftsmanship and quality. We focus on offering exceptional value through direct-to-consumer sales, eliminating middleman markups that competitors often include.

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Elegance Refined

Our jewellery collection embodies sophistication and timeless beauty, perfect for every occasion.

Elegance Refined

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